15 Best Practices For Managing Handyman Bookings

cassette aircon pipe leaking water

Whether you need a quick fix or a major home repair, scheduling and managing handyman appointments effectively can save you time, money, and stress. Poor planning often leads to delays, miscommunication, and unsatisfactory results.

By adopting the right practices, you can ensure that every visit from a handyman is productive and hassle-free. This guide explains how to plan, book, and manage appointments while getting the most out of the service.

1. Identify the Scope of Work Before Booking

Before you call or book online, define the exact tasks you need done. This helps the handyman prepare and bring the right tools and materials.

Tips for identifying scope:

  • List every repair or installation you need.
  • Take photos of the areas or items that need attention.
  • Group small tasks together to save on call-out fees.

Clear descriptions reduce the chance of missed items or repeated visits.

2. Choose the Right Handyman for the Job

Not all handymen have the same skills. Some specialise in carpentry, others in electrical or plumbing work.

How to choose:

  • Check their portfolio or service list.
  • Read customer reviews to gauge reliability.
  • Confirm they have the required licence for regulated work, such as electrical or plumbing.

Hiring the right professional ensures quality and avoids potential safety hazards.

3. Book in Advance, Especially During Peak Periods

Handymen can be in high demand during weekends, public holidays, and festive seasons. If your job is time-sensitive, book at least a week ahead.

For urgent work, be prepared to pay a premium. Flexible scheduling — such as choosing weekday mornings — can also help you secure an earlier slot.

4. Communicate Clearly About Job Details

Provide as much information as possible when booking. This avoids last-minute changes that can delay the work.

Include:

  • The type of work
  • Measurements or dimensions
  • Brand and model of any fixtures or appliances involved
  • Your availability and preferred times

The more details you share, the smoother the process will be.

5. Confirm the Appointment in Writing

Always get confirmation via email, SMS, or a booking platform. This protects both you and the handyman from scheduling errors.

Written confirmations should include:

  • Date and time of the appointment
  • Description of the job
  • Estimated cost or rate
  • Any additional terms (e.g., payment on completion)

If changes occur, update the confirmation immediately.

6. Prepare the Work Area Before the Appointment

A cluttered workspace can hinder productivity. Clear the area of furniture, personal items, and obstacles.

If the work involves plumbing or electricity, ensure that the main valves or switches are easily accessible. For larger jobs, consider covering nearby furniture or flooring to prevent dust and damage.

technician inspecting aircon before service
technician inspecting aircon before service

7. Keep Communication Open During the Job

Be available to answer questions while the handyman is working. This ensures they can get approvals for any unexpected adjustments without wasting time.

However, avoid hovering. Give them space to work while remaining contactable.

8. Confirm Completion and Check the Work

Before the handyman leaves, inspect the completed work to ensure it meets your expectations. Check for:

  • Proper function of installed items
  • Cleanliness of the area
  • No visible defects or loose fittings

If you notice any issues, address them immediately instead of waiting to call later.

9. Keep Records of the Work Done

Maintain a record of all repairs, installations, and maintenance performed. This can help in future repairs or warranty claims.

Your record should include:

  • Date of service
  • Name of the handyman or company
  • Details of the work done
  • Cost and receipt

Keeping a history of home maintenance also makes it easier to schedule recurring tasks.

10. Schedule Preventive Maintenance

Don’t wait for things to break. Some tasks, such as aircon servicing, plumbing inspections, or gutter cleaning, should be done regularly to prevent costly repairs.

Book follow-up appointments during your current visit. Many handymen offer discounts for recurring maintenance.

11. Use Digital Tools for Scheduling

Many handyman services offer online booking systems or mobile apps. These tools let you:

  • Select specific time slots
  • Track appointment status
  • Receive reminders
  • Make secure payments

Digital scheduling reduces the likelihood of missed appointments and keeps all records in one centralised location.

12. Be Flexible When Necessary

Emergencies and delays can happen. If your handyman is delayed due to traffic or an urgent job, having some flexibility in your schedule can prevent frustration.

Maintaining a good relationship with a reliable handyman often pays off in the form of priority service later.

13. Understand Payment Terms Beforehand

Clarify how and when payment is expected. Some handymen require a deposit for larger jobs, while others accept full payment only after completion.

If you are hiring through a company, check whether they accept online transfers, PayNow, or cash.

14. Ask About Warranties or Guarantees

A warranty on workmanship can provide peace of mind. Many reputable handymen offer guarantees ranging from a week to several months, depending on the job.

Ensure that the warranty terms are in writing.

15. Build a Long-Term Relationship

If you find a handyman who is skilled, punctual, and trustworthy, keep their contact information handy. A long-term relationship can lead to better rates, priority service, and personalised advice.

Final Thoughts

Managing handyman appointments well is about more than just picking a date. It involves preparation, clear communication, proper documentation, and ongoing follow-up.

By applying these best practices, you can minimise delays, reduce costs, and ensure high-quality artistry for every home repair or maintenance task.

How Often To Service Your Plumbing & Electrical Fixtures?

Handyman services

Regular servicing of plumbing and electrical fixtures is essential for a safe and functional home. In Singapore’s humid climate, wear and tear can occur more quickly than expected. Leaks, faulty wiring, and malfunctioning appliances can disrupt daily life and result in costly repairs.

Knowing how often to service these systems can help prevent emergencies, extend their lifespan, and ensure your home operates efficiently. This guide outlines recommended servicing schedules, common warning signs, and explains why preventive maintenance is a worthwhile investment.

1. Why Regular Servicing Matters

Plumbing and electrical systems work behind the scenes, but any failure can cause serious inconvenience or damage.

Plumbing problems, such as pipe leaks, clogged drains, or low water pressure, can cause damage to walls, floors, and other household items. Electrical faults such as short circuits or loose wiring can pose fire hazards and damage appliances.

Regular servicing:

  • Prevents costly breakdowns
  • Improves safety for residents
  • Maintains energy and water efficiency
  • Extends fixture lifespan

Plumbing Fixtures

  • Water heaters: Inspect annually. Check for corrosion, leaks, and thermostat performance.
  • Pipes and joints: Inspect every 1–2 years for leaks, rust, or blockages.
  • Taps and faucets: Service once a year to replace worn washers or seals.
  • Toilets: Inspect flushing mechanisms and tank seals every 6–12 months.
  • Floor traps and drains: Clean every 3–6 months to prevent blockages.

Electrical Fixtures

  • Circuit breakers: Test every 6 months to ensure proper tripping during faults.
  • Wiring inspection: Arrange professional checks every 5 years or sooner if you notice problems.
  • Light fixtures: Clean and check connections annually to avoid overheating.
  • Power outlets: Inspect every 1–2 years for loose connections or burn marks.
  • Aircon: Service every 3–6 months, depending on usage, to ensure electrical safety and efficiency.

3. Factors That Affect Servicing Frequency

The proper servicing schedule depends on several factors:

  • Age of the property: Older homes may require more frequent checks.
  • Usage levels: Heavy use of water heaters, washing machines, or kitchen appliances increases wear.
  • Environmental conditions: High humidity and salt exposure (in coastal areas) can speed up corrosion.
  • Previous maintenance history: Homes with irregular servicing may develop issues sooner.
Get a Handyman to fix all your plumbing issues at house or office
Handyman fixing a sink in the kitchen.

4. Signs You Need Immediate Servicing

Sometimes, problems appear between scheduled maintenance checks. Watch for these warning signs:

Plumbing:

  • Unexplained high water bills
  • Water stains on walls or ceilings
  • Persistent dripping or running taps
  • Slow-draining sinks or foul odours from drains

Electrical:

  • Flickering or dimming lights
  • Burning smells from outlets
  • Frequent tripping of circuit breakers
  • Buzzing or crackling sounds from switches

Ignoring these signs can lead to costly damage and safety risks.

5. Benefits of Preventive Maintenance

Regular servicing offers long-term benefits:

  • Cost savings: Early detection prevents expensive emergency repairs.
  • Improved safety: Reduces fire hazards and water damage risks.
  • Better performance: Fixtures work more efficiently, resulting in lower utility bills.
  • Longer lifespan: Prevents premature wear and replacement.

6. DIY vs. Professional Servicing

While some minor maintenance tasks can be done by yourself, many require the services of a licensed professional.

DIY tasks:

  • Cleaning floor traps and sink strainers
  • Replacing tap washers
  • Changing light bulbs
  • Resetting circuit breakers after a power trip

Professional servicing:

  • Checking concealed wiring or plumbing
  • Installing or repairing water heaters
  • Fixing persistent leaks or electrical faults
  • Comprehensive system inspections

For safety, avoid handling high-voltage electrical work or pressurised water systems unless qualified.

7. Choosing the Right Service Provider

When hiring plumbers or electricians in Singapore, look for:

  • Licensing: PUB-licensed plumbers for water-related work and EMA-licensed electricians for electrical tasks.
  • Experience: Contractors with proven track records in residential servicing.
  • Transparent pricing: Clear quotations with no hidden fees.
  • Warranty: Coverage for parts and labour gives peace of mind.

8. Suggested Annual Maintenance Schedule

Fixture/SystemSuggested Frequency
Water Heater Yearly Inspection
Pipes & JointsEvery 1–2 years
Faucets & TapsYearly check
Toilets Every6–12 months
Floor Traps & DrainsEvery 3–6 months
Circuit Breakers Every 6 months
WiringEvery 5 years
Light FixturesYearly Check
Power Outlets Every 1–2 years
AirconEvery 3–6 months

9. Cost of Servicing in Singapore

Prices vary depending on the scope of work and contractor experience:

  • Plumbing checks: From $50 to $150 for inspection and minor repairs.
  • Electrical inspection: From $80–$200, depending on the property size.
  • Aircon servicing: From $40 per unit for basic cleaning.

Bundled maintenance packages can help reduce costs by servicing multiple fixtures simultaneously.

Final Thoughts

Regularly servicing your plumbing and electrical fixtures keeps your home safe, efficient, and comfortable. Most plumbing components should be checked at least once a year, while electrical systems require periodic inspections to avoid hazards.

By following a consistent maintenance schedule and working with licensed professionals, you can prevent costly breakdowns and extend the lifespan of your home systems.

Does Your Handyman Need A License & Insurance?

Handyman services.

Hiring a handyman in Singapore can be a straightforward process. Yet many homeowners do not realize that licensing and insurance requirements vary based on the type of work. Not all repairs need a licensed professional, but specific jobs — especially those involving plumbing or electrical systems — do.

Knowing what’s required helps you stay compliant with Singapore regulations, avoid costly mistakes, and ensure safety in your home. It also enables you to select the right handyman for the job.

Do Handymen Need a License in Singapore?

The short answer: It depends on the work they do.

Singapore does not require a general handyman licence. This means someone can advertise services for tasks like painting, furniture assembly, or mounting shelves without formal certification. However, specific types of work require proper licensing.

Licensed work includes:

  • Electrical services: Only a Licensed Electrical Worker (LEW) can carry out electrical wiring, socket installation, or circuit board repairs. Licensing is issued by the Energy Market Authority (EMA).
  • Plumbing services: Only PUB-licensed plumbers are permitted to work on water service installations and sanitary plumbing systems.
  • Gas works: Any gas fitting or pipe installation must be done by a licensed gas service worker.

Engaging unlicensed workers for these jobs can result in fines and pose safety risks. Always confirm licensing before starting work.

Get a Handyman to get your Carpentry work done.
Handyman busy with a carpentry project

Common Tasks That Do Not Require a Licence

Many handyman jobs fall outside the scope of licensing laws. You can hire a freelance handyman for:

  • Painting and wall touch-ups
  • Installing curtains or blinds
  • Furniture assembly
  • Hanging pictures or mirrors
  • Basic repairs to cabinets, doors, or windows
  • Minor fixture replacements (e.g., taps, door handles)

While these tasks do not need licensing, you should still vet the handyman’s skills and experience.

Why Licensing Matters

Licensing is not just about legal compliance. It also signals:

  • Professional competence: Licensed workers meet Singapore’s training and skill standards.
  • Safety assurance: Licensed professionals are knowledgeable about technical regulations and safety codes.
  • Accountability: Licensing bodies can investigate misconduct and take disciplinary action.

For high-risk work, hiring someone without the right licence can void your home insurance if something goes wrong.

How to Check a Handyman’s Licence

When engaging someone for electrical, plumbing, or gas works:

  1. Ask for their licence number.
  2. Check it online:
    • Electrical workers: Search the EMA’s Public Register of Licensed Electrical Workers.
    • Plumbers: Check the PUB’s List of Licensed Plumbers.
    • Gas service workers: Verify with EMA’s licensed gas service worker list.

If the handyman hesitates or refuses to provide details, that’s a red flag.

Insurance: Is It Required?

While there is no law requiring handymen to carry insurance, reputable service providers typically do. Insurance protects both you and the handyman in case of accidents or damage.

Common types of coverage include:

  • Public liability insurance: Covers property damage or injury to third parties during work.
  • Work injury compensation: Covers the handyman if they are injured while working in your home.
  • Tools and equipment insurance: Covers loss or damage to professional tools.

Hiring an uninsured handyman means you could be liable for damages or injuries.

Why Insurance Matters

Even small jobs can lead to accidents. A ladder fall, burst pipe, or electrical short circuit could damage your property or harm someone. Without insurance, you may have to pay out-of-pocket for repairs or medical costs.

Example:

If a handyman accidentally floods your bathroom while installing a tap and has no liability insurance, you will have to bear the repair costs yourself.

How to Verify Insurance

Not all handymen will have formal insurance, especially those who are freelancers. But if they claim to be insured:

  1. Ask for a copy of their insurance certificate.
  2. Verify that it is valid for the project’s scheduled date.
  3. Verify that the coverage applies to the specific type of work being performed.

If the work is high-risk and the handyman is uninsured, consider hiring through a company that provides insured services.

Freelance Handyman vs. Company-Hired Handyman

Freelancers

  • More affordable, flexible scheduling
  • May not have formal insurance
  • Licensing depends on their skills and qualifications

Company-hired handymen

  • Often insured and trained in multiple tasks
  • Backed by a company warranty
  • It may cost more due to overheads

Your choice depends on the complexity and risk of the work.

Steps to Take Before Hiring

  1. Identify the type of work – Decide if the job requires a licensed professional.
  2. Check credentials – Verify licences where necessary.
  3. Ask about insurance – Ensure coverage for property damage and injuries.
  4. Get a written quote – Avoid verbal-only agreements.
  5. Agree on payment terms – Avoid paying in full upfront.
  6. Document the job scope – Clarify the exact work to be done.

Penalties for Hiring Unlicensed Workers

In Singapore, hiring unlicensed workers for regulated tasks can result in fines or other penalties. For example:

  • Hiring an unlicensed electrician can lead to a fine of up to $10,000 or imprisonment under the Electricity Act.
  • Engaging an unlicensed plumber for regulated work can result in fines under PUB’s regulations.

These penalties apply to both the worker and the homeowner.

Final Thoughts

In Singapore, not all handyman jobs require licensing, but certain work—especially electrical, plumbing, and gas services—must be handled by licensed professionals. While insurance is not mandatory, it’s a smart safeguard against unexpected costs.

When hiring a handyman:

  • Confirm if the work requires a licence.
  • Check credentials and experience.
  • Verify insurance if the work has any risk of damage or injury.

A bit of diligence before letting someone into your home can save you stress, money, and legal trouble.

Guide To Waterproofing Solutions For Your HDB Flat Issues

HDB in Singapore

Waterproofing is a critical part of maintaining an HDB flat in Singapore. Without it, water damage can lead to peeling paint, mould growth, and structural deterioration. Given the country’s high humidity and frequent rain, HDB flats are especially prone to leaks, seepage, and dampness.

Understanding the most common waterproofing issues and how to address them can help homeowners protect their property and avoid costly repairs. This guide explains the typical problem areas, effective waterproofing methods, and when to seek professional help.

1. Why Waterproofing Matters in HDB Flats

Waterproofing is more than just sealing visible cracks. It involves creating a barrier that prevents water from penetrating walls, floors, and ceilings. In HDB flats, common sources of water damage include heavy rain, plumbing leaks, and poor ventilation.

If left untreated, these issues can cause:

  • Mould and mildew growth
  • Weakening of concrete structures
  • Damage to electrical systems
  • Persistent damp smells

A proactive approach to waterproofing can extend the lifespan of your flat and maintain its value.

2. Common Waterproofing Issues in HDB Flats

a) Bathroom and Toilet Leaks

Bathrooms are constantly exposed to moisture from showers, sinks, and floor washing. Over time, tile grout can wear away, and waterproofing membranes can deteriorate, allowing water to seep into the ceiling of the unit below.

b) Balcony and Planter Box Seepage

Balconies and planter boxes are exposed to direct rain. Poor drainage or cracks in the floor slab can allow water to seep into adjacent walls or floors, potentially causing damage.

c) Roof and Ceiling Leaks

For top-floor units, roof waterproofing failures can lead to leaks during heavy rainfall. Ceiling stains and damp patches are common signs of this problem.

d) Kitchen Wet Area Problems

The kitchen sink area, washing machine outlets, and floor traps are common sources of leaks. Improper sealing around these fixtures can cause water to seep into nearby cabinets and floors.

e) Wall Dampness and Efflorescence

Water can seep through exterior walls, leading to damp patches and white, powdery stains known as efflorescence. This often occurs when wall coatings lose their water-resistant properties.

image of a toilet bowl

3. Effective Waterproofing Solutions

a) Bathroom and Toilet Waterproofing

  • Re-grouting and re-sealing: Replace old grout between tiles and re-seal joints with high-quality silicone.
  • Overlay or hacking method: For severe cases, the entire bathroom floor may need to be overlaid with new tiles or hacked to install a fresh waterproofing membrane.
  • PU (Polyurethane) injection: Injecting PU into cracks can stop leaks without major hacking.

b) Balcony Waterproofing

  • Membrane installation: A waterproof membrane is installed beneath the flooring to prevent seepage.
  • Slope correction: Ensuring the floor slopes toward the drain avoids water pooling.
  • Planter box lining: Installing a waterproof liner inside planter boxes prevents water from seeping into walls.

c) Roof Waterproofing for Top-Floor Units

  • Torch-on membrane: A durable, heat-applied membrane provides long-term protection.
  • Liquid-applied coatings: These create a seamless, water-resistant layer over the roof surface.
  • Regular roof inspections: Checking for cracks and ponding water can prevent future leaks.

d) Kitchen Waterproofing

  • Sealant application: Use water-resistant sealants around sinks, countertops, and floor traps.
  • Under-tile membrane: Installing a waterproof layer beneath kitchen tiles prevents seepage.
  • Pipe joint inspection: Regularly check and replace worn pipe fittings to prevent leaks.

e) Wall Waterproofing

  • Exterior wall coatings: High-quality waterproof paint can protect walls from rain penetration.
  • Crack repair: Fill cracks with epoxy or PU sealants before applying any coating.
  • Anti-mould treatment: Applying anti-mould solutions keeps surfaces dry and hygienic.

4. Preventive Maintenance Tips

Waterproofing is most effective when combined with regular maintenance. Here’s how to keep water problems at bay:

  • Inspect bathrooms and kitchens for loose tiles or deteriorating grout.
  • Keep balcony and planter drains clear of debris.
  • Touch up exterior wall paint every few years to maintain its water-resistant properties.
  • Arrange annual inspections for top-floor units to check roof conditions.
  • Address minor leaks immediately before they escalate.

5. When to Call a Professional

While DIY fixes, such as resealing joints or applying waterproof paint, can help, some issues require professional expertise. Contact a licensed waterproofing contractor if:

  • Leaks persist despite your repairs.
  • Water stains reappear in the same spot.
  • Large cracks are visible in walls or ceilings.
  • Multiple areas are affected simultaneously.

Professionals can identify the root cause of the problem, recommend the right solution, and provide a warranty for their work.

6. Waterproofing Grants and HDB Guidelines

HDB has specific guidelines for repairs involving shared structures. In some cases, the costs of repairing ceiling leaks in bathrooms or toilets are shared between residents of the upper and lower floors.

The HDB Goodwill Repair Assistance (GRA) Scheme covers part of the cost for repairing ceiling leaks in toilets or bathrooms due to wear and tear. It’s worth checking eligibility before arranging repairs.

7. Choosing the Right Waterproofing Contractor

When hiring a contractor, look for:

  • HDB-approved or BCA-registered status
  • Positive customer reviews
  • Experience with HDB flats
  • Clear quotations with no hidden costs
  • Warranty coverage on artistry

Avoid choosing solely based on the lowest price, as poor artistry can lead to recurring problems.

Final Thoughts

Waterproofing is a crucial aspect of maintaining an HDB flat in Singapore’s humid climate. From bathrooms and kitchens to balconies and roofs, taking proactive steps can save you from costly repairs and improve your home’s comfort.

Regular maintenance, prompt action on leaks, and hiring qualified professionals are the best ways to ensure your flat stays dry and protected for years to come.

10 Checks Before Hiring A Handyman For Your Home

Get a Handyman to fix all your plumbing issues at house or office

Finding a reliable handyman can feel like a gamble—especially when you’re letting someone into your personal space. Whether you need a leaking tap fixed, electrical wiring sorted, or shelves installed, choosing the right handyman is key. The wrong hire could cost you more than just money — it could risk your safety, cause property damage, or lead to legal problems.

This guide will help you understand how to properly vet a handyman in Singapore before giving them access to your home. It’s about protecting your home, your time, and your peace of mind.

Unlike large renovation firms or licensed contractors, many handymen operate solo or with minimal oversight. Some are excellent at what they do. Others might lack experience, proper tools, or basic professionalism.

Vetting ensures the handyman:

  • Has the right skills for your task
  • Can be trusted in your home
  • Offers fair, transparent pricing
  • Delivers safe, quality workmanship

With dozens of listings on platforms like Carousell, Facebook, or even WhatsApp groups, how do you separate the professionals from the pretenders?

1. Ask for Recommendations

Word of mouth remains the most reliable source of information. Start by asking friends, neighbours, or colleagues:

  • Who did they hire?
  • Were they punctual and respectful?
  • Was the job done well and on time?

People rarely recommend someone unless they have had a good experience. If a name comes up more than once, that’s a green flag.

If you don’t get recommendations, check local community boards like:

  • Singapore Handyman Facebook groups
  • Condo Telegram chats
  • Town council or HDB forums

Look for handymen who’ve been consistently mentioned over time.

2. Check Reviews and Ratings

Before booking anyone, review their digital footprint. Platforms like:

  • Carousell
  • Google Business Profiles
  • Homage or Helpling
  • Service marketplaces like Kaodim or Recommend.sg

Check for:

  • Overall star ratings (ideally, 4.5 stars and above)
  • Number of jobs completed
  • Written reviews about professionalism and job quality
  • Negative reviews with consistent complaints

Look out for red flags such as no-shows, hidden charges, or disrespectful behaviour.

3. Request Credentials or Past Work Proof

While handymen don’t need a license to fix a lightbulb or hang a picture, those doing electrical work or plumbing should have some form of training or experience.

Ask them to:

  • Show photos of past projects
  • Provide client references
  • Share certificates or prior work history (if applicable)

Even for small jobs, visual proof builds trust. It also lets you assess the quality of their craftsmanship.

4. Confirm They Understand the Job Scope

This is where many issues begin. What you describe as a “simple repair” may be more complex than expected. Miscommunication can lead to delays, additional charges, or poor outcomes.

Before they step into your home:

  • Send photos of the problem area
  • Explain what you want done
  • Ask them to explain how they plan to fix it
  • Clarify materials needed and if they are bringing their own

This gives you a sense of their expertise and whether they’re equipped for the job.

Handyman StringsSG
Handyman

5. Get a Transparent Quote in Writing

Avoid vague pricing, such as “we’ll see when I get there.” A trustworthy handyman should be able to give you:

  • An estimated total cost
  • Breakdown of charges (labour, parts, transport)
  • Terms around deposits or payment on completion

Ask them to send it over via text, WhatsApp, or email. If they refuse to provide a written quote, that’s a red flag.

Bonus tip: Compare quotes from 2–3 handymen for a fair benchmark.

6. Understand Payment Terms

Never pay the full amount up front for minor jobs. Reasonable practices include:

  • No payment until job completion
  • 50% deposit for multi-day work
  • Cash, PayNow, or PayLah! are common payment methods

Avoid using untraceable cash transactions for amounts exceeding $100.

7. Ask About Insurance or Liability

Accidents happen. A handyman could break a pipe, cause water damage, or drill into the wrong wall.

Ask if:

  • They have liability insurance
  • They will pay for the damages caused
  • Is there any warranty or guarantee on their work

Most freelancers may not have formal insurance, but the honest ones will still take responsibility for mistakes.

8. Observe Punctuality and Communication Style

Before the job even begins, how they communicate speaks volumes:

  • Do they reply promptly and clearly?
  • Are they polite and professional?
  • Do they confirm appointments and show up on time?

If someone is late, vague, or dismissive before stepping into your home, that won’t improve once they’re inside.

9. Safety First: Basic Identity Check

You’re letting a stranger into your home—don’t skip this step.

Ask for:

  • Full name and photo ID
  • Company name (if any)
  • Vehicle plate number (if applicable)

For solo freelancers, snap a quick picture of their name card or profile before they enter. Trust your gut. If something feels off, cancel the job.

10. Start Small If You’re Unsure

Still hesitant? Hire them for a small, low-risk job first. If they perform well, you can confidently engage them for bigger tasks later.

Try tasks like:

  • Fixing a door hinge
  • Installing a hook or shelf
  • Replacing a faucet

Observe how they behave in your space, how they work, and whether they clean up after themselves.

Bonus Tip: Vet Platform Handymen Too

Even if you’re hiring from an app or platform, don’t assume vetting has been done. Check:

  • Reviews specific to the individual, not just the company
  • Profile photos (sometimes the same person is on multiple apps)
  • Response time to your enquiries

Some apps rotate workers, so ask if you can rebook the same handyman if you’re happy with the service.

Final Thoughts

Vetting a handyman may require a little more effort upfront, but it saves time, money, and stress in the long run. Think of it as choosing someone to work inside your most personal space — your home.

A professional and respectful handyman will:

  • Arrive on time
  • Be clear with quotes
  • Understand the task
  • Deliver quality workmanship
  • Communicate well and clean up after

Don’t rush the process. Ask questions, do your homework, and trust your instincts. A bit of diligence goes a long way.

Choosing Between HDB Approved Contractors & Freelance Handymen

Handyman services.

When it comes to home repairs or renovations in Singapore, homeowners often face a crucial decision: Should you hire an HDB-approved contractor or a freelance handyman?

While both options can accomplish the task, there are key differences in cost, compliance, scope, and accountability. Understanding these differences is crucial—especially for HDB flat owners who must follow specific guidelines when carrying out works.

In this article, we’ll compare HDB-approved contractors and freelance handymen in detail. We’ll cover pricing, reliability, job scope, licensing, and suitability for different types of tasks.

What Are HDB Approved Contractors?

HDB-approved contractors are individuals or companies that have been officially registered under the HDB Registered Renovation Contractor Scheme (RRCS). This scheme ensures they are aware of and trained in renovation guidelines for public housing in Singapore.

To be HDB-licensed, contractors must:

  • Have at least 3 years of relevant experience
  • Pass specific training courses on HDB regulations
  • Follow the Renovation Guidelines set by HDB
  • Be regularly reviewed and audited by HDB

Hiring an HDB-approved contractor is mandatory if you’re performing works that affect the structure or systems of your flat, such as:

  • Hacking walls
  • Relocating toilets
  • Plumbing and electrical rewiring
  • Window installations
  • Flooring or tiling
  • Central kitchen or bathroom renovations
Handyman services
Handyman provides competent service

What Are Freelance Handymen?

Freelance handymen are independent service providers. They may be self-employed or work under a small, informal setup. Many handymen are skilled in multiple trades, including plumbing, basic electrical repairs, furniture assembly, and painting.

Most freelance handymen are not HDB-approved. They operate based on their skill level and reputation rather than formal licensing. While they can be highly efficient and cost-effective for smaller tasks, they are not allowed to carry out HDB-regulated work.

HDB Approved Contractors vs Freelance Handymen: Key Differences

Let’s break down the comparison across important categories:

CriteriaHDB Approved ContractorsFreelance Handymen
Regulatory Approval Must be HDB licensedNo official license needed
Scope of Work Major renovation, hacking, piping, rewiring Minor repairs, installations
Legal ComplianceFully compliant with HDB guidelines May not follow HDB rules
Insurance & Liability Usually insured, legally accountableMay or may not have insurance
CostHigher, due to licensing and manpowerLower for small jobs
Turnaround TimeMay require booking in advanceOften available on short notice
SuitabilityBest for full renovations Ideal for one-off jobs or minor fixes

When Should You Choose an HDB Approved Contractor?

You should always engage an HDB-approved contractor for:

  • Renovations involving hacking or demolishing
  • Upgrading bathrooms or wet areas
  • Major tile or flooring replacement
  • Changing window frames
  • Altering plumbing lines or gas pipes
  • Any renovation work that requires a permit from HDB

Engaging an unlicensed person for these tasks can lead to:

  • Hefty fines
  • Stop-work orders
  • Voided home insurance claims
  • Removal orders from HDB

Always request the contractor’s HDB license number and verify it on HDB’s official site.

When Should You Choose a Freelance Handyman?

Freelance handymen are great for:

  • Minor wall painting or patch-ups
  • Fixing door hinges or handles
  • Replacing light fixtures or fans
  • Installing shelves or curtain rods
  • Clearing clogs or fixing minor plumbing leaks
  • Small carpentry jobs like assembling furniture

They are ideal for homeowners who need:

  • Quick, budget-friendly fixes
  • No-hassle bookings with fast turnaround
  • One-time help for non-structural work

Many handymen advertise through social media, word of mouth, or platforms like Carousell and WhatsApp groups. Always read reviews or ask for photos of past work before hiring.

Cost Comparison: HDB Contractor vs Handyman in Singapore

TaskHDB Contractor CostFreelance Handyman Cost
Install new bathroom tiles$1,500–$3,000Not allowed
Hacking wall $2,000–$4,000Not allowed
Paint single room$300–$500$150–$250
Replace kitchen faucet$120–$200 $60–$100
Mount wall shelves$200–$300 $80–$150

For extensive renovation, hiring a contractor is the safer (and required) option. For smaller tasks, handymen may be more practical and affordable.

In Singapore, flouting renovation rules can lead to severe consequences. If you hire a non-HDB-approved person for regulated tasks:

  • You may be liable for rectification costs
  • HDB may issue fines or take legal action
  • Your renovation work may be revoked or halted

These risks are especially important for resale flats, as illegal work can reduce property value or delay transactions.

Tips for Choosing the Right Person

Whether you hire a contractor or a handyman, always take the following precautions:

  1. Verify Credentials
    • Ask for an HDB license if required.
    • For handymen, ask for portfolio or client references.
  2. Request a Written Quote
    • Ensure cost breakdown is clear.
    • Avoid verbal agreements.
  3. Understand the Scope of Work
    • Check if permits are needed.
    • Know who is responsible for cleanup or disposal.
  4. Clarify Payment Terms
    • Avoid paying the full amount upfront.
    • Use payment platforms with traceable records.
  5. Get Everything in Writing
    • Include start/end dates, warranty, and materials used.

Can You Use Both?

Yes. Many homeowners work with both. You may hire an HDB-approved contractor for your major renovation, and call in a handyman later for minor adjustments, furniture fixes, or final touch-ups.

For example:

  • Contractor handles flooring, kitchen upgrades, and hacking.
  • Handyman installs curtain rods, wall art, or replaces faulty sockets.

Final Thoughts

Choosing between an HDB-approved contractor and a freelance handyman comes down to job complexity, legal compliance, and budget.

If you’re doing regulated work in an HDB flat, always choose a licensed contractor. This ensures compliance with Singapore laws, avoids penalties, and protects your home’s value.

For everyday fixes or simple installations, hiring a freelance handyman is a smart choice. They’re faster, cheaper, and offer flexible scheduling.

By understanding the pros and cons of each, you’ll be better equipped to make informed decisions that save time, money, and future headaches.